1.1 The Golearn Platform is intended for learners residing in the Republic of South Africa.
1.2 Users under the age of 18 years may only register for and use the Platform with the consent and supervision of a parent or legal guardian.
1.3 Where required by law or for participation in certain features, Golearn may request proof of age or parental consent before permitting participation.
4.1 Golearn may make available a virtual credit system known as "EduCredits".
4.2 EduCredits are digital credits used solely within the Platform.
4.3 EduCredits have no cash value, are not redeemable for money and may not be transferred, sold or exchanged between users.
4.4 Golearn reserves the right to amend the value, availability or use of EduCredits upon reasonable notice.
5.1 Golearn may from time to time offer educational quizzes, competitions and challenges.
5.2 Quiz outcomes are determined by users' educational performance, including the correctness of answers, scores achieved and any published competition rules.
5.3 Participation in any competition is subject to these Terms and any additional Competition Rules published by Golearn.
5.4 Golearn reserves the right to amend, suspend or cancel any competition where necessary for legal, technical or operational reasons.
5.5 Where prizes are offered, winners shall be selected in accordance with the applicable Competition Rules.
6.1 Users may earn points or rewards through participation in educational activities offered on the Platform.
6.2 Rewards may include airtime, vouchers, educational devices, digital credits or other promotional prizes.
6.3 Rewards remain subject to availability.
6.4 Golearn reserves the right to substitute prizes with prizes of equal or greater value where reasonably necessary.
7.1 Purchases made through the Platform are processed through approved third-party payment providers, including but not limited to Ozow, PayFast and OTT Voucher services.
7.2 Golearn does not store customers' banking or card details.
7.3 All prices are displayed in South African Rand (ZAR).
7.4 Refunds shall be dealt with in accordance with applicable South African consumer legislation and Golearn's Refund Policy.
a. The AI tutor and career assistant are educational tools intended to provide general academic guidance and career-related information.
b. AI-generated responses may be incomplete or inaccurate and should not be regarded as professional, legal, medical, financial or educational advice.
a. Past examination papers, educational content and other material made available through the Platform remain subject to applicable copyright and intellectual property laws.
b. Users may use such material solely for personal educational purposes.
c. Reproduction, redistribution, publication or commercial exploitation without the necessary permission is prohibited.
a. Golearn processes personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). By using the Platform, users consent to the processing of their personal information as described in the Privacy Policy.
a. The parties shall first attempt to resolve disputes amicably before referring the matter to a court or tribunal having jurisdiction.