Privacy Policy

PRIVACY POLICY

Children's Privacy

a. Golearn recognises that many of its users are school learners.

b. Where required by applicable law, parental or guardian consent shall be obtained before processing the personal information of minors.

c. Parents or legal guardians may contact Golearn to enquire about or request the correction or deletion of a minor's personal information.

Educational Services

Personal information may also be processed:

a. to administer educational quizzes and competitions;

b. to allocate EduCredits and rewards;

c. to verify eligibility for competitions and prizes;

d. to prevent fraud and abuse of the Platform;

e. to improve educational services.

Data Sharing

a. Personal information may be shared with trusted payment processors, prize fulfilment providers and technology service providers where necessary to provide Platform services.

b. All such providers are contractually required to maintain appropriate confidentiality and security measures.

Data Retention

Retention

a. Personal information shall be retained only for as long as reasonably necessary to fulfil the purposes for which it was collected, to comply with legal obligations or to resolve disputes.

POPIA Rights

Users may:

a. request access to their personal information;

b. request correction of inaccurate information;

c. request deletion where legally permissible;

d. object to certain processing activities;

e. withdraw consent where processing is based on consent;

f. lodge a complaint with the Information Regulator.

Security

a. Golearn implements reasonable technical and organisational safeguards to protect personal information against loss, unauthorised access, disclosure, alteration or destruction.